Principle of TQM:

• Customer’s requirements must be met the first time, every time.
• There must be agreed requirements, for both internal and external customers.
• Everybody must be involved, from all levels and across all functions.
• Regular communication with staff at all levels is must. Two we communication at all levels must be promoted.
• Identifying training needs and relating them with individual capabilities and requirements is must.
• Top management’s participation and commitment is must.
• A culture of continuous improvement must be established.
• Emphasis should be placed on purchasing and supplier management.
• Every job must add value.
• Quality improvement must eliminate wastes and reduce total cost.
• There must be a focus on the prevention of problems.
• A culture of promoting creativity must be established.
• Performance measure is must at organization, department and individual levels. It helps to assess and meet objectives for quality.
• There should be focus on team work.
• Lack of management commitment
• Lack of faith in and support to tqm activities among management personal.
Improper planning.
TQM is used to improve the whole organization stepwise, structured and systematically according to hard work, discipline, intensive training and consistent implementation of techniques and resources. These quality principles from the foundation of TQM. The philosophical elements of TQM stress the operation of the company using quality as the integrating element.