Inspection and Testing.

Receiving inspection and testing is to ensure that product received from subcontractor conform to specifications laid down in the purchase order. Process parameters and product characteristics are monitored through in-process inspection and testing to ensure conformance. Final inspection and testing explains to ensure conformance to specifications before delivery to customer. Inspection, measuring and test equipment is used to identifying the measurements to be made and the accuracy required. Corrective and preventive action explains the system for removing actual and potential non-conformities. Corrective action includes effective handling of customer complaints; investigation of the cause of non-conformity and its removal. Prevention action is taken to ensure that non-conformity does not occur. This is done by continuous study and analysis of various sources of information. Training describes how training needs of personnel are identified, organized implemented and monitored. Appropriate records of all training should be maintained. Training pertains to professional training as well as training for maintenance and implementation of quality system. Service explains how servicing will be planned and executed wherever it is a specified requirement. Records of service provided should be maintained. After the needs of the body and security are satisfied the sense of belonging and acceptance become predominated in the motivation behavior. These needs are for friendship, love, belongingness and companionship.