Performance measures should be simple and understandable to the users. While selecting measures one should select the measures which are more relevant to customers. Cost related performance measures should be preferred to better understand the financial position of the firm. The performance measures should balance the interests of all stakeholders. Instead of using many performance measures, it is preferable to use little number of key measures. It should be time- based; preferably measures should be based on hourly, monthly and quarterly. It includes the few or many of the performance measures which resolves in the organization. The quality council should monitor the current activities and plan the future activities at regular intervals. In strategy consists of four types such as.
1. Added valve
2. Quality
3. Productivity
4. Throughput time
In performance and implementation strategies facilitate the core values, goal, mission, and vision policy statements of the organizations. The activity will be translated into the creation of the strategic measurement system. These measures are traced regularity to show trends, identify problem areas and allocate resources. Added value is used to increase in revenue per employee and in gross and net added value. Productivity is for sales and market growth which is used to monitor the current activities and plan the future activities at regular intervals.
Thursday, March 12, 2009
Performance measures and strategies:
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11:19 PM
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